Resources & Documentation

Helpful guides, documents, and resources for your shipping needs

Shipping Guides

Complete Shipping Guide

A comprehensive guide covering all aspects of international shipping from packaging to delivery.

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Customs Documentation Guide

Step-by-step instructions for completing customs forms and required documentation.

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Packaging Best Practices

Learn how to properly package your items to ensure safe delivery and minimize damage risks.

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Prohibited & Restricted Items

Prohibited Items
  • Explosives and flammable materials
  • Weapons and ammunition
  • Illegal drugs and narcotics
  • Perishable foods (without permits)
  • Live animals (without special arrangements)
  • Cash and currency
Restricted Items
  • Electronics (may require special handling)
  • Batteries and power banks
  • Liquids and cosmetics
  • Medications (require documentation)
  • Artwork and antiques
  • Items requiring special permits

Shipping by Country

United States

Delivery: 5-10 days

Customs: Required

United Kingdom

Delivery: 7-12 days

Customs: Required

Australia

Delivery: 8-15 days

Customs: Required

Canada

Delivery: 6-12 days

Customs: Required

We ship to 270+ countries worldwide

Contact for Specific Country Info

Video Tutorials

How to Pack Fragile Items

Learn the proper techniques for packaging fragile items to ensure safe delivery.

Understanding Shipping Labels

A guide to reading and understanding shipping labels and tracking information.

Warehouse Tour

Take a virtual tour of our warehouse facility in Guangzhou, China.

Need More Help?

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